General Terms and Conditions
General terms and conditions
Yalla Diving Safari is pleased about your interest in the tours we offer. In the following you will find our contract conditions.
The contract made by accepting your booking through Yalla Diving Safari in accordance with these booking conditions, constitutes the entire agreement between you and Yalla Diving Safari.
By sending the deposit by bank transfer, you declare that you have read our terms and conditions and agree with them.
If you have questions about our conditions, please contact us for further information.
Placing a contract / Booking confirmation
If you are interested in one of our tours, please send us a booking request by email or contact form. As soon as possible one of our staff will contact you and inform you about the booking details.
If there are any special requests for the booked tour, we kindly ask you to specify them directly at the time of booking. As far as possible we try to fulfil your special requests, but cannot guarantee for this.
Payment conditions of Yalla Diving Safaris and Yalla Diving Mini Safaris
After receiving the booking request and clarifying all details, a deposit of 30% of the total amount of the booked tour will be payable within 7 working days.
Once the deposit has been credited to our bank account you will receive a booking confirmation.
The balance will be paid in cash on board at the beginning of the tour.
Please note that all payments are only accepted in Euro!
Cancellation of the contract
Yalla Diving Safari must be informed by email of the cancellation.
The following cancellation fees apply after cancellation of the contract:
until 61 days before departure 15% of the tour price will be charged.
from 60 to 30 days before departure, 35% of the tour price will be charged.
from 29 to 15 days before departure 70% of the tour price will be charged.
from 14 days before departure, 90% of the tour price will be charged.
There are special payment- and cancellation details for Daily Boat, Overnight and Shore Dive trips. Please ask at the time of booking for the current conditions.
Refunds will only be made by bank transfer.
Yalla Diving Safari is not responsible for any cancellation charges made by third parties, such as airlines or hotels.
Failure to reach the minimum number of participants for Yalla Diving Safari
If the minimum number of participants is not reached for the booked trip, Yalla Diving Safari reserves the right to change the boat. In this case, Yalla Diving Safari will inform you in time.
Disclaimer for own and rental equipment
Yalla Diving Safari is not liable for lost or damaged personal equipment. Lost or damaged rental equipment will be charged.
Changes to the itinerary
Due to weather conditions or government regulations, Yalla Diving Safari reserves the right to make changes to the itinerary.
If for various reasons the planned trip can not take place on the named boat, Yalla Diving Safari is obliged to organize a replacement and to inform you of the change.
The tours offered by Yalla Diving Safari do not include travel cancellation insurance. Yalla Diving Safari recommends that you take out external insurance.
Thank you for placing your trust in Yalla Diving Safari.